Parent Policies & Procedures

At Amazing Athletes Team NoCo, we want the behind-the-scenes stuff to be just as easy as showing up and playing. These policies help us provide consistent coaching, support our team, and make sure families always know what to expect.

1. Automatic Tuition = Always in the Game

Tuition is automatically processed on the 1st of each month while your athlete is actively enrolled. Please keep a current payment method on file in your Parent Portal.

If a payment is unsuccessful, you’ll receive automatic reminders to update your payment information. Accounts with an unresolved balance approaching the next tuition cycle may have enrollment paused until the account is brought current.

2. Program Pauses = Take a Timeout

Planning an extended absence for travel, summer break, injury, or another reason? You can temporarily pause enrollment through your Parent Portal with at least 10 days’ notice.

Pause requests require a return date and are intended for extended absences, not individual missed classes.

3. Withdrawals = Leaving the Team

Need to withdraw? No problem! Submit your withdrawal request through your Parent Portal at least 10 days before your next tuition payment.

Withdrawal requests must be submitted through the Parent Portal. Telling a coach, teacher, school director, or sending an email does not cancel enrollment. This helps us make sure your request is processed correctly and no one gets missed.

4. Class Cancellations & Make-Ups = Keeping Kids in the Game

We plan to be there and play! Tuition is not prorated for major holidays or individual athlete absences.

If a class cannot run due to a school closure, weather, coaching issue, or another unexpected circumstance, we’ll make every reasonable effort to provide the missed experience through a make-up, extended class, alternate programming, account credit, or refund when appropriate.

Tuition is generally non-refundable once processed.

5. Annual Registration = New Season, New Gear

A registration fee is charged when an athlete initially enrolls and each September thereafter for active participants.

The September registration begins the new program year and includes a fresh Amazing Athletes shirt. You’ll be prompted to update your athlete’s shirt size so we can start the new season ready to play!

6. Schedules & Coaching = A Strong Team

We work hard to provide consistent coaches, class times, and locations. Occasionally, changes may be necessary due to school operations, enrollment, staffing, weather, or other circumstances.

When something changes, we’ll communicate with families as quickly as possible and work to minimize disruption while continuing to provide a great experience for our athletes.

7. Communication = We’re on the Same Team

Because many Amazing Athletes classes happen while parents aren’t present, communication matters.

We’ll keep you informed about important program updates and schedule changes. Families are responsible for keeping their contact information current and managing enrollment changes through their Parent Portal.

Have a question, concern, or something we should know about your athlete? Please reach out directly to Team NoCo. We want to hear from you and are always happy to help.

Our Commitment to Your Athlete

These policies help us create something bigger than a weekly sports class: a consistent, high-quality experience led by coaches who know your kids, are excited to see them, and are prepared to help them grow.

Our goal is simple: happy, active, confident kids who can’t wait for Amazing Athletes Day.

PLAY. LEARN. PERFORM.